Candlelighters Childhood Cancer Foundation of Nevada – Volunteer Program Manager

Candlelighters Childhood Cancer Foundation of Nevada is the first and oldest nonprofit organization in Nevada serving children, from birth to 21 years of age, and families coping with childhood cancer. Its mission is to provide emotional support, quality of life programs, and financial assistance to these families with the goal of allowing them to focus on the journey, and most importantly, loving their child.

Job Summary:

Looking for an individual with an outgoing, confident, thoughtful, and professional approach to join us in delivering our mission to local children, families, and community. Ideal candidate is a strategic, problem solving, self-motivated, detail-oriented individual that can manage multiple projects simultaneously. Candidate must be a team player and work enthusiastically collaborating within the organization and community. Must have a pleasant demeanor and thrive in a small dynamic growing organization where change is frequent, and structure is evolving. Ensures that volunteer functions are effective, efficient, and responsive to the needs of the organization.

Description of Responsibilities:

  • Generate metrics, goals, and objectives to report on volunteer program which can include performance on goals, budgets, volunteer hours, cultivation, retention, etc.
  • Oversee volunteer policies, procedures, and standards of volunteer service.
  • Responsible for managing Camp Firefly’s volunteers by proactively recruiting, placing, orienting, scheduling, and training volunteers pre-camp in addition to overseeing volunteers at camp.
  • Develop and administer platforms and documents to maintain records of volunteer activities.
  • Recruit, screen, interview, train, schedule and manage volunteers, ambassadors, and interns for all organizational needs.
  • Assess the need and roles for volunteers/ambassadors/interns and recruit as necessary to enhance program, event, and service delivery.
  • Create and facilitate volunteer orientation and trainings to increase volunteers understanding of the organization, its clients, its services and the role and responsibilities of volunteers.
  • Develop and implement outreach materials, intake, and interview protocols for potential volunteers to ensure the best match between the skills, qualification, and interests of the volunteers and the needs of the organization.
  • Establish volunteer responsibilities and goals, conduct ongoing evaluation and progress of volunteers and organizational programs to provide coaching and implement improvements as needed.
  • Manage and maintain strong relationships with existing volunteers and external community partners while cultivating new relationships, focusing on service opportunities and collaborations.
  • Plan, lead and implement formal and informal volunteer recognition activities to recognize the contribution of volunteers to the organization.
  • Create, manage, and implement volunteer correspondence and opportunities through phone, e-mail, flyers, social media, website, etc. as necessary.
  • Serves as a representative of Candlelighters for public meetings, presentations in community, volunteer fairs, and awareness events to promote volunteer program and the organization.
  • Perform other related duties as assigned.

Key Competencies:

  • Must be able to work autonomously and exercise independent decision making.
  • Frequently will be expected to work unsupervised and is held to a high standard of professionalism.
  • Establish and maintain positive working relationships with others, both internally and externally, to achieve the goals of the organization.
  • Some after-hours and weekend responsibility for this position that may necessitate extended hours; inside and outside of the Candlelighters office.
  • Excellent organizational, time management, written and verbal communication skills.
  • Must be able to assess challenging situations to identify causes, gather and process relevant information, generate possible solutions, and make recommendations and/or resolve the problem.
  • Work cooperatively and effectively with others to set goals, resolve problem, and make decisions that enhance organizational effectiveness.
  • Adhere to all Candlelighters policies and procedures, including participating in all safety and staff development training.
  • High level of personal and professional integrity and ethics.
  • Ability to use computer software including but not limited to word processing, email, spreadsheets, and databases.
  • Excellent verbal and written communication skills with a customer service friendly approach.
    Must be punctual, efficient, and independent worker, a detail-oriented person and possess good work habits.

Education and Experience:

  • Bachelor’s degree from a 4-year college or university with a degree in business, human resources, nonprofit management, or organizational communication.
  • A minimum of three years experience in a development, training and/or volunteer management capacity.
  • Prior nonprofit experience is a plus but not required.
  • Experience with camp programming preferred.
  • Certificates, Licenses, and Registrations:
  • This position requires a current valid driver’s license, proof of authorization to work in the U.S., background check, fingerprinting, and continuous personal automobile liability coverage.

Travel:

  • This position is required to travel and stay overnight for the duration of our annual Camp Independent Firefly. Additionally, this position may require occasional overnight travel for other meetings, conferences, and programming.

Job Benefits:

Healthcare Insurance (medical, dental, and vision)
Life Insurance and AD&D
401(k) plan
Generous paid time off
9 paid holiday’s
Opportunities for professional development
Annual salary: $50,000-$60,000/yr

Candlelighters is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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